Versions of MSCRM

• Microsoft Dynamics CRM first began in 2001 with the acquisition of iCommunicate, a web based CRM company with only 10 employees. With this collaboration, the development of a modern, web based CRM application began to form. In 2003 Microsoft CRM 1.0 was released offering basic contact management and email campaign functionality aimed at the SMB market.
• Microsoft CRM 1.2 was released December 8, 2003.^[5] Microsoft CRM 1.2 was not widely adopted by industry.^[6]
• Microsoft Dynamics CRM 3.0

The second version was rebranded as Microsoft Dynamics 3.0 (version 2.0 was skipped entirely) to signify its inclusion within the Dynamics product family and was released December 5, 2005.^[7]Notable updates over version 1.2 are the ease of creating customizations to CRM, the switch from using Crystal Reports to Microsoft SQL Reporting Services, and the ability to run on Windows Vista and Outlook 2007.

Significant additions released later by Microsoft also allowed Dynamics CRM 3.0 to be accessed by various mobile devices and integration with Siebel Systems.

This was the first version that saw reasonable take up by customers.

• Microsoft Dynamics CRM 4.0

Dynamics CRM 4.0 (a.k.a. Titan) introduced in December 2007 (RTM build number 4.0.7333.3 Microsoft CRM build numbers from version 4.0 to version 8..*). It features multi-tenancy, improved reporting security, data importing, direct mail merging and support for newer technologies such as Windows 2008 ^[8] and SQL 2008 (Update Rollup 4).^[9]

Dynamics CRM 4.0 also implements CRM Online, a hosted solution that is offered directly by Microsoft. The multi-tenancy option also allows ISVs to offer hosted solutions to end customers as well.

Dynamics CRM 4.0 is the first version of the product which has seen significant takeup in the market and passed the 1 million user mark in July 2009.^[10]

• Microsoft Dynamics CRM 2011

Dynamics CRM 2011 was released to open Beta in February 2010

It then went into Release Candidate stage in December 2010

The product was then released in February 2011 (build number 5.0.9688.583)

• Microsoft Dynamics CRM 2013

Dynamics CRM 2013 was released to a closed beta group on 28th of July 2013.

Dynamics CRM 2013 Online went live for new signups in October 2013.

Dynamics CRM 2013 was released in November 2013 (build number 6.0.0000.0809).

• Microsoft Dynamics CRM 2015

Dynamics CRM 2015 was announced in September 2014 (RTM build number 7.0.0.3543).^[11]

• Microsoft Dynamics CRM 2016

Microsoft Dynamics CRM 2016 was officially released on November 30, 2015.^[11]

Versions for CRM 2016 was 8.0, 8.1 and 8.2. With version 8.2 the name, Microsoft Dynamics CRM 2016,was changed to Dynamics 365

• Microsoft Dynamics 365

The lasted update called the July update came in October 2017 and was called Dynamics 365, with version number 9.0